FAQ

Who is Timeless Magnets?
Timeless Magnets is a family-owned business in Florida, USA, dedicated to transforming cherished memories into lasting keepsakes. We pour our passion into every magnet we create, helping you capture and share special moments. For inspiration and a peek at some of our creations, visit our Instagram page.

How do I track my order?
Once your order ships, we’ll send a tracking number to your email.

Do you offer shipping to Canada?
Yes, we ship to Canada! However, tracking updates may not be available on all Canadian orders.

Can I order from Timeless Magnets internationally?
Yes, we provide international shipping! Delivery times are typically around 2-3 weeks, though tracking may stop updating once the package leaves the U.S.

How can I get in touch for more details?
For any questions, please use our Contact Us page.

When will my order arrive?
We work to process and ship orders either the same business day or by the next morning. Most orders within the U.S. arrive in under a week, while international orders usually take 2-3 weeks, depending on shipping conditions beyond our control.